Photo: Three Clinic volunteers working in the phone cubicles at Clinic's scheduling area

Volunteering at the Clinic

Photo: A young female volunteer standing in front of the Clinic's name tag board that contains the I.D. badges of dozens of the Clinic's volunteers

Get Involved

Health & Hope Clinic needs people willing to donate their time, talents, and gifts to help meet the needs of our citizens. We are able to continually offer services free of charge to the community largely because of the generous support of volunteers.

Volunteers are expected to uphold the mission and philosophy of Health & Hope Clinic. They are also expected to maintain client confidentiality, treat all clients with the utmost respect and compassionate care, and maintain professionalism at all times. Most positions are filled on a rolling or as-needed basis because training is on-the-job. Several roles, however, require volunteers to attend one or a series of training sessions. Before your first day, we will work hard to ensure that each applicant is placed in a role that meets the needs of Health & Hope Clinic and is a good fit for the volunteer.

All volunteers are required to fill out a volunteer application and provide two professional references. If you are a licensed professional, we also require a copy of your license as well as your resume. After your application materials are received, the Volunteer Coordinator will contact you for a volunteer interview.

Photo: One of the many volunteer physicians who make the Clinic's mission possible

Licensed Medical Professionals

We are always looking for individuals who are professionally licensed to provide services to our patients. Volunteer medical providers receive sovereign immunity, license renewal fees waived (80 hours/year) and 25% of state-required CME credit hours waived (80 hours/year). Some of the positions we're in constant need of are:

  • Physicians
  • Chiropractors
  • Nurse Practitioners
  • Physician Assistants
  • Nurses
  • Physical Therapists
  • Pharmacists and Pharmacy Technicians
  • Phlebotomists
  • Dentists
  • Dental Hygenists
  • Social Workers

No Experience Necessary

Health & Hope Clinic has an immense need for volunteers who are not trained or licensed in medicine. We have many “no experience necessary” roles available that vary from providing direct service to helping out behind the scenes. All of which help the Clinic operate on a daily baisis. Some of the valuable roles we need help with are:

  • Medical Records Technicians
  • Clerical and General Office Workers
  • Front Office Workers
  • Ministers and Spiritual Encouragers
  • Client Services Representatives
  • Intake Workers
  • Social Service Intake Workers
  • Patient Assistant Program Ambassadors
Photo: An senior volunteer with shelves of medical files in the background

One Time Volunteers

From time-to-time we need volunteers for one-time projects at the Clinic. Depending on the needs of the Clinic at the time, we will likely be able to utilize a group of up to 15 one-time volunteers. In the past, volunteers participating in one-time projects have helped with building and grounds beautification, inventory projects, and assisting with data entry, among other incredibly helpful tasks.

Take the First Step

Volunteering is a two-way street. While we gain immense support for our mission by having a dedicated corps of volunteers, you gain too, be it in skills, experience, or personal fulfillment. If you think you might be interested in volunteering, please submit the contact form below, and our volunteer coordinator will be in touch.

Fields marked with an asterisk ( * ) are required.
Thank you for your for your interest in volunteering! Our volunteer coordinator will be in touch.
We’re sorry. Something went wrong while submitting the form. Please try again.
Photo: Portrait of Carol Cox

“I can’t tell you how many times a patient has thrown their arms around me and said, ‘Thank you, thank you so much. I don’t know what I would do without you.’”

Carol Cox, Clinic Manager

Photo: Portrait of Sally Bergosh

“We put the health together with the hope. Because sometimes you can fix the outside, but that doesn't fix all the other stuff that's going on inside somebody. And perhaps, if we fix that, then we can really get somewhere.”

Sally Bergosh, Executive Director

Photo: Portrait of Sara Davy

“We have so many volunteers — and so many resources that we leverage — that for every dollar that you give, we provide ten dollars in medical care.”

Sara Davy, Director of Overdose Prevention
Registered Pharmacist

Photo: Portrait of Anna Causey

“There is an ongoing relationship that patients develop with the providers that work in this clinic where they can heal, where they can find hope through a relationship that gets them back to work, that gets them back to taking care of their family…there’s no price tag for that.”

Anna Causey, Board of Directors

Frequently Asked Questions

On the volunteer application, volunteers are asked which positions they are interested in. Then, in your volunteer interview, we will explore the availabilities of the positions you selected as well as others that might match what you are looking for during your service. If you have specific questions about availability prior to filling out a volunteer application, ask them in the "additional information" section on the contact form above.

Yes. To serve in a clinical capacity without supervision, you must be licensed in the State of Florida. If you are licensed in another state or country, you may still fill any of our “no experience necessary” roles.

Our most popular volunteer positions are our Front Office and Patient Assistance Program volunteer. Both of these positions involve working directly with patients and are great if you are looking to start a career in health.  If you're interested in one of these positions, we encourage you to apply early as these roles may have waiting lists.

There is no limit on how often a volunteer can serve in a week; however, we encourage volunteers to start slow so they do not feel overwhelmed. Your volunteer service is incredibly valuable to us, and we don’t want our volunteers to feel burnt out.

It takes a great deal of time and energy to effectively train Health & Hope Clinic volunteers. We especially appreciate long-term service since it ensures consistency for our patients. As a prospective volunteer, try to honestly evaluate your ability to commit prior to signing up for a role.

Yes. The Heath & Hope Clinic extends its liability coverage for all lay level volunteers and individually licensed providers. A certificate of liability coverage can be produced upon request.

Yes, we have evening & daytime hours to accommodate the availability of volunteers.

There is no single best time of year to apply. It is best, however, to apply early because it can take time to process your application and schedule a volunteer interview.

When all your application materials are received, it can take 2-3 weeks to process medically licensed applications and 2-3 days to process lay volunteers applications. Once your application is processed, we will contact you to set up an interview.

Yes. An application will not be processed until it is accompanied by two professional references. At Health & Hope Clinic, we receive a number of applications from students or other individuals looking to build experience. In this circumstance, references are acceptable from a professor, coach, club leader, etc. Reference forms should always be submitted in a signed and sealed envelope, and it is best for potential volunteers to collect completed references and include them in a single envelope along with their other application materials.

Yes. As a professional healthcare facility, Health & Hope Clinic maintains a business casual dress code, and as a representative of Health & Hope Clinic, a volunteer’s attire should be appropriate to the role the volunteer performs and should not be a distraction to the services provided. Generally, closed-toed shoes are required at all times, and scrubs are allowed if providing direct care to patients. Shorts shorter than knee length and flip-flops are not permissible.

Yes. We love to write proof of service or recommendations for our valued volunteers! We will work with your volunteer supervisor to pen a letter on your behalf.

FIND US

Clinic hours and location

Health & Hope Clinic is located across the parking lot from Olive Baptist Church, on the campus of Ministry Village at Olive.

1718 East Olive Road
Pensacola, Florida 32514

(850) 479-4456

Clinic Hours by appointment only.

Monday: 8:30 a.m.–Noon
Tuesday: 8:30 a.m.–Noon, 5 p.m.–8 p.m
Wednesday: 8:30 a.m.–Noon
Thursday: 5 p.m.–8 p.m.
Friday: 8:30 a.m.–Noon
Saturday & Sunday: Closed

Keep up with Clinic news and happenings. Read our latest newsletter here!